Field Technical Specialist

GroundProbe

We are GroundProbe, a global technology leader specialising in real-time solutions for measuring and monitoring geohazards.

For 20 years, we have been creating state-of-the-art technologies and software that deliver precise and reliable information. Coupled with expert services and support, we give our customers the certainty they need to make critical decisions, with confidence.

Leading mining and civil operators in over 30 countries rely on us to better manage risk, maintain operations and production, and keep people and communities safe.

It’s an exciting time for us. Our cutting-edge technology, continual focus on innovation and enviable culture has won us a long list of awards, including #1 Most Innovative Company and #2 Best Place to Work in Agriculture, Mining & Utilities in Australia and New Zealand. Every day we embrace new ways of thinking, and we believe that our people around the world are our most important resource.

GroundProbe is part of Orica Monitor, a business stream of Orica.

About The Role – GroundProbe Technical Specialist (Tucson, AZ)

Location – Tucson, AZ

The Technical Specialist acts as a company representative at various client sites within the North America region to provide training and technical expertise, maintenance and repairs, and support of GroundProbe’s products.

· Work safely, and with regard to the safety of others, including:

˜ Compliance with all WHS policies and procedures

˜ Actively work to improve safety in the workplace.

· Install and integrate Slope Stability Radar/Laser systems as required for customers throughout North America (US, Mexico, and Canada)

· Commission and decommission Slope Stability Radar/Laser systems

· Monitor and present Slope Stability Radar/Laser data

· Provide on-site training and technical support to customers

· Maintain Slope Stability Radar/Laser systems minimising downtime and meeting customer needs

· Perform technical support work on GroundProbe technologies at remote sites and from GroundProbe’s office

· Assist with marketing and development of a positive image of GroundProbe, it’s technologies and its employees

Travel: This position will require you to travel up to 50%-75% of the time between the US, Canada and Mexico and you will be exposed to challenging working environments. There are times when there will be little notice provided before travel is required due to the safety critical need of our customers. Every effort will be made to minimize last minute travel plans, but there are times where it will be unavoidable. You can expect to be away from home for periods of at least 7-10 days at a time.

What You Will Bring

Mandatory

· Qualification or relevant experience in Electrical, Mechanical or Electronic discipline(s)

· Unencumbered Manual Drivers Licence

· Ability to obtain national police clearance certificate for work at mine sites

· Basic understanding of computers

· Ability to troubleshoot issues with an engine or generator

· Ability to travel between countries/states via air

Desirable

· Extensive relevant technical work experience in a customer service based organisation or similar

· Proven potential or track record of success

· Bilingual (English/Spanish a plus)

What we offer:

As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills.

Benefits

· Medical Insurance – Employee pays a monthly premium

If employees enroll in the Medical Plan they are automatically enrolled in our Dental and Vision Plan at no additional cost. If employees do not enroll in Medical, they are not eligible for Dental or Vision.

· Life Insurance Coverage

· Short Term Disability

· Long Term Disability

· 401k Option with employer match

· 10 paid vacation days per year

· 10 paid sick leave days per year (no carry over)

· 10 paid holidays

· Bereavement Leave

· Flexible work schedule

· All business travel expenses paid for by company

You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home.

Our commitment:

GroundProbe promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone’s contributions.

All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status.

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance
Schedule:

Monday to Friday
Experience:

Mechanical knowledge: 1 year (Preferred)
License/Certification:

Driver’s License (Required)
Willingness to travel:

50% (Required)
Work Location: On the road

 
If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer’s application process.

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